Returns & Exchanges

At SACHA DRAKE, we want you to feel confident and beautiful in your purchase, which is why we offer a 14-day return period for a refund, exchange, or store credit on all full-priced items. Please ensure garments are returned in their original condition with all tags attached and proof of purchase included.

1

Initiate Your Return

Visit our online returns portal within 14 days of receiving your order to select the items you wish to return and choose your preferred resolution.

2

Pack Your Garments

Carefully fold the items into their original packaging, ensuring all designer tags, garment bags, and security ribbons remain intact and undamaged.

3

Post Your Package

Affix the provided shipping label to your parcel and drop it off at your nearest Australia Post office or preferred courier service.

4

Quality Check & Refund

Once our boutique team receives and inspects your return to ensure it meets our quality standards, your refund or credit will be processed within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing